support

Lists, PIN, and GenioSms App Installation Genio SMS

Setup Guide: Configuring Your Professional SMS Gateway

Learn how to transform your Android devices into a powerful messaging hub. This guide covers everything from initial registration to advanced list management.

1. Getting Started: Dashboard Registration

Once you register, you will access the Cloud Control Panel.

Automatic Setup: The system instantly creates a default Branch and List for you.
The Association PIN: Next to your list, you will find a unique PIN. Note this code carefully; it is the "key" that links your Android hardware to our cloud servers.

2. Device Requirements & Installation

Compatibility: The GenioSms app requires Android 7.1 or higher.
Scaling: You can install the app on multiple devices to increase sending throughput. Use the same PIN to link several phones to a single list.

3. Choosing the Right Mobile Plan

To maximize ROI and ensure stability, we recommend:

Unlimited SMS Plans: Use "flat-rate" SIM cards to keep sending costs near zero.
Business/VAT Accounts: Professional mobile plans often support higher message volumes and offer better network priority for bulk delivery.

4. Verification & Free Trial Credits

The first time you launch the app, you must verify your phone number.

Welcome Bonus: New numbers receive 100 Free Credits instantly.
Consumption: Each outgoing SMS consumes 1 credit. All incoming messages are completely free.


Video Tutorials: Master the Platform in Minutes

Step 1: Account Setup & Device Linking

This tutorial walks you through registration, locating your PIN, and linking the app

.

Pro Tip: Open the dashboard on the phone you intend to use. This allows you to copy and paste the PIN directly, eliminating typing errors.

[VIDEO: Initial Setup & Linking]

Step 2: Building Your Audience

There are three ways to populate your lists. This video demonstrates the Address Book Import feature, which allows you to sync your phone's existing contacts with the cloud in one tap.

[VIDEO: Importing Contacts]

Step 3: Automated Subscriptions (OK/DEL)

Learn how to let your customers do the work for you.

Join (OK): Users text "OK" to your number and are automatically added.
Leave (DEL): Users text "DEL" to opt-out instantly.

[VIDEO: Managing Voluntary Subscriptions]

Step 4: Customizing Automated Responses

Every time a user joins or leaves, the system sends a feedback message. In this video, we show you how to personalize these replies with discount codes or welcome notes to improve engagement.

[VIDEO: Customizing Auto-Replies]

Step 5: Manual Data Entry

If you have a list of numbers ready, learn how to use the "Copy & Paste" feature in the dashboard to upload bulk data efficiently.

[VIDEO: Manual List Upload]


Navigational Support: The Contextual Help Tool

Need help while working in the dashboard?

1. Locate the "Help On/Off" toggle in the top-right menu.
2. Activate it to see a Quick Guide specific to the page you are currently viewing.
3. Once you have the info you need, toggle it off to clear your workspace for easier navigation.

[VIDEO: Using the Contextual Guide]


Key Takeaways for Success:

Active Connection: The app must be linked via PIN to communicate with our servers.
Simultaneous Sending: If you link multiple phones to the same PIN, they will work together to send your campaigns faster.
Incentivize: Always offer a small discount or benefit to encourage users to subscribe via "OK".

install_mobile
savings
quickreply
bar_chart
Products Guide Info Dashboard
Bulk messages sending Install application Recharge Login
Repeated message Wallet digital signature 3fg Sms api dev Register
Autoresponder Bulk messages sending Prices Language
Api Scheduled/repeated sms sending Privacy
Surveys Autoresponder General terms
Subscription Api Verify digital sign
Wallet Surveys Gateway sms app
Credits Subscription lists and structure
keyboard_double_arrow_up