Online surveys are inherently vulnerable to manipulation, as the validity of the results can be compromised by multiple voting.
Such tampering can easily be achieved by deleting browser cookies and changing the IP address, which can be done simply by disconnecting and reconnecting to the network.
In contrast, SMS surveys ensure a substantially higher level of integrity.
The implemented method allows each phone number to cast only one vote.
While it is technically possible for a user to possess multiple phone numbers and use them to submit additional votes, this does not introduce any significant distortion in the statistical validity of the collected data.
The applicability of SMS surveys extends to a wide range of scenarios.
They can be used to gather feedback from customers to assess satisfaction levels, conduct political polls, market research, and various other types of studies.
The survey structure may include branches or “sub-surveys,” which are triggered based on users’ responses.
There is no limit to the creation of sub-surveys, allowing for virtually unlimited analytical depth.
Each answer can, therefore, trigger the creation of an additional survey.
Through our control panel, you can monitor survey progress in real time and view graphical representations of the collected data.
In the following video, we will explore how to create complex surveys with sub-surveys and visualize the results through charts.
The video below demonstrates how to vote in a survey.
