Audience Management: Lists, Groups, and Automated Subscriptions
The GenioSms Control Panel is built for scalability, allowing you to organize your communication infrastructure precisely how your business operates—whether you manage a single boutique or a multinational corporation with multiple branches.
1. A Scalable Structure: Branches & Lists
Our architecture is designed to grow with you:
● Multi-Branch Management: Create dedicated branches for different cities, departments, or business units.
● Granular Lists: Within each branch, you can create unlimited lists (e.g., "Loyalty Club," "New Prospects," or "Store A Customers").
● Hardware Linking via PIN: Each list is identified by a unique PIN. By entering this PIN into the GenioSms app, your Android device becomes the dedicated gateway for that specific list.
2. Automated Contact Segmentation
Every contact in your dashboard is automatically assigned to a Group based on how they entered your system. This allows for laser-targeted marketing.
| Group | Origin | Description |
|---|---|---|
| Registered | Voluntary Opt-in | Users who joined by texting "OK". Includes a valid subscription certificate. |
| Upload | Manual Entry | Contacts you manually pasted or uploaded via the cloud dashboard. |
| Phonebook | Device Sync | Contacts imported directly from your smartphone’s address book via the app. |
| SMS | Interaction-based | Users who interacted with an autoresponder or survey but haven't officially opted-in yet. |
Pro Tip: When launching a campaign, use the "Send to non-recipients" filter. This is the most efficient way to target only new subscribers without bothering your existing audience with duplicate messages.
3. The OK & DEL Protocol: Compliance & Automation
GenioSms automates the most critical aspect of SMS marketing: Consent Management.
● Opt-in (OK): When a user texts "OK" to your number, they are added to the list linked to that device's PIN.
● Opt-out (DEL): If a user texts "DEL", they are instantly removed from the database. This function is globally active across all services (Surveys, Autoresponders, and Campaigns).
Why GenioSms Leads in Compliance
Privacy laws strictly require an easy unsubscribe method. Many providers hide this because long instructions consume extra characters and increase costs. With GenioSms, characters are never an issue. You can provide clear, transparent unsubscription instructions without any additional cost, ensuring your brand remains fully compliant and trustworthy.
Tutorials: Managing Your Audience
Setting Up Your Welcome & Exit Messages
First impressions matter. Learn how to customize the automatic replies users receive when they subscribe or unsubscribe.
Example: "Welcome! Texting OK has earned you a 10% discount: CODE10."
[VIDEO: Customizing OK/DEL Responses]
Live Demonstration: The User Journey
See exactly how a customer interacts with your number to join a list and how the dashboard updates their status in real-time.
[VIDEO: Voluntary Subscription Demo]
Strategic Value of the List Panel
1. Targeting Precision: Don't blast everyone. Choose exactly which group (Registered, Uploaded, etc.) should receive your current offer.
2. Database Hygiene: The automatic "DEL" function keeps your lists clean, ensuring you only spend credits on interested customers.
3. Legal Security: The "OK" command generates a Subscription Certificate, providing you with a verifiable record of user consent.
