Automated List Management: SMS Opt-in & Opt-out

Efficiently managing your audience is the foundation of any successful SMS strategy. GenioSms automates the entire subscription lifecycle, ensuring your database remains clean, compliant, and highly engaged.

Dynamic List Architecture

Our system adapts to your business structure:

● Multi-Branch Organization: Create unlimited branches for different locations or departments.
● PIN-Based Sync: Each list is secured by a unique PIN. Enter this PIN in the GenioSms app to instantly link any number of Android devices to that specific list.
● Distributed Workload: If multiple devices share a PIN, the system automatically selects the first available phone to process new subscriptions.

Voluntary Subscription (OK & DEL)

Give your customers the power to join or leave your lists with simple, universally understood commands.

● To Subscribe (OK): When a user texts "OK" to your number, they are instantly added to your list. This generates a subscription certificate, providing proof of consent.
● To Unsubscribe (DEL): If a user texts "DEL", they are immediately removed from the database, regardless of how they were originally added (manual upload, address book import, or voluntary sign-up).

Pro Tip: Boost your sign-up rates by offering an immediate incentive. For example: "Text OK to receive an instant 20% discount code!"

Populating Your Database

GenioSms offers three flexible ways to build your contact lists:

1. Manual Upload: Copy and paste numbers directly into the web dashboard.
2. Address Book Sync: Use the app to import existing contacts from your smartphone with one tap.
3. Inbound Requests: Let users join automatically via the OK command.

Best Practices: Compliance & Transparency

To maintain brand trust and follow GDPR guidelines, we recommend including a clear opt-out instruction at the end of every marketing message .

Example Footer:

“To stop receiving these updates, reply with DEL.”

Customizable Feedback Messages

You can fully personalize the automatic replies users receive when they interact with your lists:

● Subscription Confirmation: “Welcome! Use code SAVE10 at checkout for 10% off your next order. Thank you for joining us!”
● Unsubscribe Confirmation: “You have been successfully removed from our list. We’re sorry to see you go! You can rejoin anytime by replying with OK.”

Why it Matters

● Transparency: No hidden steps for the user.
● Automation: Your team doesn't need to manually delete or add numbers.
● Compliance: Clear Opt-in/Opt-out paths protect your business from spam complaints.